Privacy Policy
Nepal Trekscape Pvt. Ltd. gives top priority and respect your privacy
Welcome to Nepal Trekscape Pvt. Ltd., your trekking partner! We respect your privacy. You have right to know how we collect your information. We use that information only after your consideration.
How we collect your Information
We collect different types of information through our website or email or WhatsApp during enquiry which helps to guide you whether you are eligible to complete your preferred trek or not. It will be easy for us to guide you for pre trek preparation based on your trekking experience and medical condition. In this way, we can provide you right information and guide you in a right way. Hence, your personal information like trekking experience, medical condition, details of previous trekking experiences help us to improve our service to you.
You may have used one of the following methods to provide your personal information to us:
- Filling a form on our Nepal Trekscape’s website or owner website or founder website for consultation.
- When you send us an email for enquiry
- When you message us at WhatsApp for enquiry
- When you book our trip from third party website
Why we collect your Personal Data
We collect your personal data to know about you. We need this information to act upon your consideration. We collect your following information:
- Your Full Name
- Your Email Address
- Your Phone Number / WhatsApp Number
- Your Postal Address
- Your Date of Birth
- After your trek is booked, we collect photocopy of your passport to book domestic flight and trekking permit
- Your medical information
- Details of previous trekking experience (if any)
- Trekking experience level
Technical Data
Our website use Google Analytics as a tool to analyze website traffic and user behavior. We use cookies to track below four types of information:
- The pages of our website that you have visited
- Browser type
- Device type
- The time and date of your visit to our website
- The time spent by you on particular page of our website
These above five information helps us to improve user experiences on our website.
Financial Data
As per our booking policy, you have to deposit 20% of total trek cost to confirm your trek booking. Remaining cost you can pay when you arrive to Kathmandu. If you pay via bank transfer, we may keep information about transaction id.
How We Use Your Personal Information
Nepal Trekscape uses your personal information for the following purposes:
- To Process Transactions: Personal information is required to manage your 20% deposit in order to confirm your trek booking.
- To apply for Permits: We need details of your password and basic information to apply for trekking permits.
- To Communicate: We need your contact detail like email address or WhatsApp number to inform you about booking confirmations, to inform you whether we have received your payment or not. To provide update about your trek in case we have to postponed your trek due geopolitical instability, bad weather and unsafe trails condition. To guide you for pre-trek preparation and respond to your inquiries.
- To Improve our Service: Your personal information like medical condition, detail of your previous trekking experience, your trekking experience level (beginner trekker or intermediate trekker or upper intermediate trekker) helps us provide you right information whether you are mentally and physically eligible to complete your preferred trek or not.
Data Sharing and Third Parties
We value your trust and do not sell, trade, or rent your personal identification information to others. We share data only in the following specific circumstances:
- Government Authorities: We need to share your passport details and basic personal information with relevant local government bodies in order to obtain trekking permits (basically Conservation Area Permits). These personal information helps us to manage your trek legally.
- Service Providers: We may share your personal information with third party service providers who helps us to manage your trek such as airline ticketing partner, while booking hotels on the trails. These parties agree to never misuse your personal information.
- Legal Requirements: We may disclose your personal information if required by government or in response to valid requests by public authorities like a court order or a local government authority.
Third-Party Links
Our website may contain third party website links. We might have mentioned particular third-party website links like while publishing blog on the topic like gear requirement for your trek. We request you to read their privacy policy before providing your personal information to them. Our privacy policy does not govern their privacy practice. We are not responsible for their actions.
Your right and choices
You have right to correct your personal information if it is wrong by contacting us on info@nepaltrescape.com. You can delete your personal data by directly contacting us on our official mail address. We respect your choice and we will act upon your request with respect to laws and regulations.
Changes to This Privacy Policy
Nepal Trekscape can update the privacy policy at any time. When we update it, we will mention the updated date at the top of the privacy policy page. We request to user to check our privacy policy at regular interval of time to stay updated about the change in our privacy policy. When you read our privacy policy you will be informed how we collect your data and when your personal information would be used.
Contacting Us
If you have any queries and confusion related to Nepal Trekscape’s Privacy Policy, without any hesitation feel free to contact us at:
Nepal Trekscape
Email: info@nepaltrekscape.com
Address: Sorakhutte, Kathmandu, Nepal